Dropbox and Shipping Instructions

Dropbox Submission (SF Bay Area Only)

Customers in the San Francisco Bay Area may use our dropboxes for free sample pickup.

Request a dropbox: Click here and include where you'd like it placed, preferred format (mailbox, wall envelope, or box), and your building manager's contact info.

Some examples of possible dropboxes. Let us know if you want another format.

Wall Envelope	Clear Box	Secure Lock Dropbox

Shipping Samples (Domestic & International)

We accept samples from anywhere in the USA and internationally. Always include a printout of your order form in the package.

Shipping Options for US-based Customers:

• Option 1: Ship your samples using your own packaging and preferred courier.
• Option 2: During checkout, you may purchase a prepaid UPS label for $30. You’ll receive the label by email, then pack your samples and drop them off at any UPS dropbox. If possible, please use a 6'' x 4'' x 4'' (or smaller) box.
• Option 3: Request prepaid packaging and labels in advance to save time. Click here to request supplies.

Samples must arrive by 4:00 PM Pacific to be included in the processing schedule for the day.