Dropbox and Shipping Instructions

Dropbox Submission (SF Bay Area Only)

Customers in the San Francisco Bay Area may use our dropboxes for free sample pickup.

Pickup Times:
Free pickup every Tuesday and Thursday. Have your orders submitted by 3:00 PM on a pickup day. Print out your confirmation email with QR code and place in the dropbox. Our courier will come around 4:00 PM for pickup. Please let us know if you need later time.
Request a dropbox: Click here and include where you'd like it placed, preferred format (mailbox, wall envelope, or box), and your building manager's contact info.  

 

Some examples of possible dropboxes. Let us know if you want another format.

Wall Envelope Clear Box Secure Lock Dropbox


Shipping Samples (Domestic & International)

We accept samples from anywhere in the USA and internationally. Always include a printout of your order form in the package.

Angstrom Innovation
626 Bancroft Way Suite A
Berkeley, CA 94710
USA

Shipping Options for US-based Customers:

  • Option 1: Ship your samples using your own packaging and preferred courier.
  • Option 2: During checkout, you may purchase a prepaid UPS label for $30. You’ll receive the label by email, then pack your samples and drop them off at any UPS dropbox. If possible, please use a 6'' x 4'' x 4'' (or smaller) box.
  • Option 3: Request prepaid packaging and labels in advance to save time. Click here to buy a full mail in starter kit. If you want boxes and labels only, click here.

Samples must arrive by 4:00 PM Pacific to be included in the processing schedule for the day.

International Customers:
We’re happy to assist with international submissions on a case-by-case basis. U.S. agencies require specific documentation for importing biological materials. Please contact us in advance so we can help ensure proper documentation and smooth customs clearance.